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Meet Our Team

Since 1966, Gates Insurance has offered personal and business insurance services. We are an independent insurance agency proudly representing top companies who offer the best coverage for your insurance needs.

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Whitney Gates

President

Whitney was born and raised in Bloomington. He was a United States Naval Officer from 1988 until 1992, having attained the rank of Lieutenant. Since 1992, he has worked with Gates Insurance, and he became President in 2013. He is a member of the Bloomington North Rotary Club and active in the Boys and Girls Club, where he served as board President from 2009 to 2011. He is also a member of the Bloomington Chamber of Commerce.

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Susie Wolfe

Personal & Commercial Lines Agent

A native Hoosier, Susie has been an insurance professional since 1975, taking a brief sabbatical to raise three children.  She studied business at Indiana State University and began her career in insurance shortly after graduation. A wealth of knowledge and experience describes Susie when it comes to helping clients develop comprehensive cost effective strategies for personal or business needs.  Personalized advice and customer service is what you'll get with Susie. When not helping her clients, Susie enjoys spending time with her husband, children and grandchildren and their many activities. She is currently a member of the Bedford Lions Club and helped start and charter the Lions Club in Brazil, IN.

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Shannon Lapsley

Personal and Commercial Lines Agent

Originally from northern Indiana, Shannon moved to Bloomington in 2011 after graduating from Purdue University. She joined Gates Insurance in 2017 as the receptionist before earning her agent’s license. When she’s not learning about insurance, Shannon enjoys reading, cooking, and game nights with friends.

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Janice Conder

Customer Service Representative

A lifetime Bloomington native. After raising her children, Janice got back into the workforce, beginning with working at the local school system and ending up as a License Insurance Agent at Gates Insurance. In her leisure time she enjoys spending time with her family especially her grandchildren and their many activities.